Repair Instructions
We look forward to helping with your racquet repairs. Below is the information to get you started:
PLEASE NOTE OUR NEW SHIPPING ADDRESS!
Send to:
FixMyRacquet
145 Hermann Sons Road East
Comfort, Texas 78013
Here is the link to our pricing page from our website: http://fixmyracquet.com/pricing/
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Service Pricing | FixMyRacquet | USA
The initial repair is $45, each additional repair (if needed) is $30 on the same frame. Stringing starts at $25. $15 for labor if you supply your own string. If you would like a certain string, please make a note on the repair order form. Specialty string prices vary. New grips & grommets are $9 & up (includes installation) depending on the type and if we need to special order.
All prices exclude: Sales Tax (Texas Residents Only), Shipping/Handling and Stringing
Most importantly, we offer a 180 Day Warranty within our repair zone.
If you are ready to send in, here is the link to "How it Works" on our website: http://fixmyracquet.com/how-it-works/
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How It Works | FixMyRacquet | USA
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It will give you all the info you will need for practical shipping method, etc. The repair order form is now on our website that we do require https://www.fixmyracquet.com/repair-form
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Racquet Repair Form | FixMyRacquet | USA
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You may email it to us at fixmyracquet@gmail.com or print it & drop it in the package with your racquet/s.
**We found the easiest, quickest, and most cost-effective way to ship is via USPS Priority Mail using two free Tyvek envelopes (this holds up to three racquets) that you can get at the post office. Put your racquet/s in one envelope and slide the other over the top and tape them together. There is no need for padding since it’s/they are already broken. Depending on your location and weight, your cost would run approximately $10.95 on up for Priority Mail with tracking #. See a picture of the envelopes under step #3 on our website: http://fixmyracquet.com/how-it-works/
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How It Works | FixMyRacquet | USA
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If we have any questions or see other damage, we will be in touch with you. When just about complete you will receive a PayPal Invoice via email (You do not need a PayPal account to pay an invoice) and as soon as payment is processed it will generate your tracking # for shipping, then ship when complete. In the meantime, if you have any questions, please do not hesitate to contact us.
P.S. Grab your friends' racquets! Send in 5 or more and receive a 10% discount off the initial repair on each frame.